Accreditation

Accreditation aims to create an industry-wide culture and currency of world-class professionalism, standards and practices that help attract and retain our best talent and clients, while driving increased and sustainable growth for our members.

ACA’s Accreditation Program

The ACA Accreditation Program aims to build an industry-wide culture of world-class professionalism, setting new benchmarks across professional service firms and businesses.

Since its launch in July 2023, over sixty agency brands have achieved Accredited Member status. The program continues to evolve, driving a new paradigm of trust, accountability, integrity, and respect across the industry.

Accreditation is renewed annually, reinforcing our shared commitment to excellence and the highest standards.

2026 Accreditation

2026 Accreditation will open in July 2026, and for Accredited members, the application involves reviewing and updating any policies or details from your 2025 submission. 

The criteria for ACA Accreditation in 2026 are:

  • Up-to-date staff policy handbook
  • An Employee Assistance Program (EAP)
  • Mental Health First Aid Officer on staff for businesses with >50 employees
  • Commitment to make ACA Codes & Compliance training available for all employees.

 

Application Process

To apply, simply email accreditation@adcouncil.org.au to request an application form.

Please note: only member agency brands—not holding companies—are eligible for accreditation.