Senior Account Manager

Are you passionate about client service, project management, and working in the creative industry? Do you thrive in a fast-paced agency environment where no two days are the same? If so, we’d love to hear from you!

We’re on the lookout for a Senior Account Manager to join our dynamic and growing agency and play a key role in shaping and executing projects across our Google client.

Let us introduce ourselves

We’re Apparent, a full-service, independent agency made up of over 180 thinkers, creators, and solution-makers doing what we do best. One thing you should know about us: we’ve got an entrepreneurial spirit, and we know the work worth doing doesn’t fit into neat, tidy boxes. And neither should you, for that matter.

We punch well above our weight, with some of the biggest clients in the world on our roster, from global giants like Google, Volkswagen and IBM, to startups just beginning their journeys. Our approach? We call it the red thread. In other words, it’s the thing that connects everything we do, from the customer, through to the client and brand.

On any given day you can expect to cross paths with someone in strategy, creative, media, content production, UX/UI, technology, and experience.

A few things you’ll like about working here:
• A very flexible and hybrid working policy
• Very generous parental leave and summer days off
• Plenty of growth and training opportunities
• 24/7 access to our employee assistance program for you and your family

We are looking for a Senior Account Manager with an understanding of B2B marketing or a background in working with Tech clients. You’ll be leading integrated campaigns across web, email, video, social and OOH.

• Own the day-to-day client relationship on our Google team — interrogating briefs, negotiating budgets, and earning client trust as a proactive, solutions-oriented partner.
• Form strong partnerships with strategists, creatives, producers to develop and deliver brilliant strategic and creative outputs.
• Manage complex projects from end-to-end. A strong understanding of prioritising tasks, managing budgets and timelines to ensure that everything stays on track.
• Build up knowledge in the B2B/Tech space and use these insights and key client project learnings to inform proactive client work.
• Have a good understanding of how smaller projects fit into a bigger picture and are able to identify and raise new opportunities for growth across key clients.

• Be an experienced Account Manager or Senior Account Manager with a minimum of 3-4 years’ creative agency experience, ideally from a digital or integrated background.
• Exhibit strong project management skills, a solid marketing background, and a creative mindset, with experience in B2B communications.
• Excel in communication, both written and verbal, and are confident in presenting to clients.
• Have a track record in developing strong relationships both internally with your team and with clients.
• Be happy working from our Redfern office from Tuesday through to Thursday with the option of hybrid work from home days.
• Hold a relevant Bachelor’s degree and have a passion for continuous learning and growth.