Wednesday, 06 August 2025
Saturday, 06 September 2025
If this sounds like you, please email your resume to careers@apparent.com.au.
We look forward to hearing from you.
– The team at Apparent
Apparent
Campaign Global Customer Engagement Agency Agency of the Year Silver 2024
Campaign Asia Specialist Agency of the Year Gold 2023
Campaign Asia Integrated Agency of the Year Silver 2023
We exist to help our clients find, get, keep and grow customers. We do this by understanding our clients’ customers at a very deep level; where, how and what to communicate to them. We leverage our curiosity, use data, creativity and insights in equal measure to make sure customer engagement is effective, meaningful and remains relevant.
Our agency’s purpose is grounded in enduring growth – for our people;
To chase opportunities that light you up
To build what makes your work better and easier
To foster your growth and support your potential
And for our clients;
To identify solutions for brands to flourish
To create compelling work we are proud of.
Digital Account Director
Allow us to introduce ourselves
We’re Apparent, a full-service, independent agency made up of over 180 thinkers, creators and solution-makers doing what we do best. One thing you should know about us: we’ve got an entrepreneurial spirit, and we know the work worth doing doesn’t fit into neat, tidy boxes. And neither should you, for that matter.
We punch well above our weight, with some of the biggest clients in the world on our roster, from global tech giants like IBM, LinkedIn and VMware, to startups just beginning their journeys.
Our approach? We call it the red thread. In other words, it’s the thing that connects everything we do, from the customer, through to the client and brand. On any given day you can expect to cross paths with someone in strategy, creative, content production, UX/UI, technology, and experience.
A few things you’ll like about working here:
• A very flexible and hybrid working policy
• Generous parental leave and summer days off
• Plenty of growth and training opportunities
• 24/7 access to our employee assistance program for you and your family
We are looking for a Contract Digital Account Director or Senior Digital Account Director to work with our team in Sydney on a leading automotive client. We’re looking for someone who’s a client-focused leader who thrives in digital CX across web and email marketing. This is a four month contract, due to paternity leave.
Your role will involve leading clients and working on creative, engaging, and sometimes complex solutions, all under the guidance of a dedicated Group Account Director.
You’ll be responsible for:
• Client Leadership: Act as a primary client contact, interpreting briefs, managing expectations, and ensuring exceptional digital solutions.
• Website Management: Oversee the ongoing management, performance, and optimisation of national brand websites working with the strategy, digital production, data and tech teams.
• E-commerce & CRM: Drive strategies in e-commerce and CRM (email marketing) to enhance customer engagement and conversion.
• Digital Customer Experience: Ensure seamless, data-driven digital customer experiences across multiple touchpoints.
• Project & Stakeholder Management: Prioritise tasks, coordinate internal teams, and deliver projects on time and budget.
• Collaboration: Work closely with digital producers, data analysts, strategists, and developers to bring innovative digital strategies to life.
You will need to have:
• Proven experience as a Digital Account Director or Senior Account Director in a similar senior digital marketing role.
• Expertise in managing large-scale digital ecosystems (multiple web properties), ideally in automotive.
• Strong background in e-commerce, CRM (email marketing), and digital customer experience.
• Strategic thinking with the ability to interpret client briefs and manage competing priorities effectively.
• Exceptional stakeholder management and communication skills.
• Experience collaborating with cross-functional teams to drive digital excellence