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Case History Database

Reword: Changing Online Bullying Behaviour

Agency
Leo Burnett Melbourne
Client
headspace National Youth Mental Health Foundation
Awards
Gold
Most Original Thinking
Gold
Insight & Strategic Thinking
Silver
Health and Wellbeing
Silver
New Product or Service
Silver
Small Budget
Summary
Bullying has moved from schoolyards to social media, but kids don’t realise the effect their words can have. So we created Reword, the first real-time alert for online bullying. Using a red strikethrough to prompt young people to reconsider abusive language, Reword helps develop their moral compass by teaching them to self-regulate hurtful comments before hitting send. Within six weeks, the tool was installed on 150,000+ computers; 84% of insults were reworded; and most significantly, we saw a 67% reduction in bullying behaviour per user. Reword is creating a new generation that respects each other – online and in real life.
Case study

2017 Health and Wellbeing – Reword: Changing Online Bullying Behaviour

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Credits
Chief Creative Officer Jason Williams
Director of Integrated Strategy Ilona Janashvili
Strategy Planner Emily Gould
Head of Digital Nicole Ross
Art Director/Creative Daniel Sparkes
Copywriter/Creative Edward Heckes
Associate Digital Creative Director Tim Shelley
Head of Social Chris Steele
Social Media Manager Josh Popow
Technical Director Luke Torney
Senior Front-end Developer Michael Richardson
Senior Developer Ken Chen
Group Account Director Monica Lewin
Account Manager Suzi Williamson
Digital Producer Ee-Lyn Law
Senior Broadcast Producer Cinnamon Darvall
Integrated Producer Maria Borowski
Production Manager Kaelene Morton
Senior Corporate Communication Adviser Michael Bennett headspace
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