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How Tourism New Zealand Turned Familiarity into FOMO

Agency
TBWA\Australia
Client
Tourism New Zealand
Awards
Finalist
Travel, Leisure & Media
Summary
After reopening to tourism, New Zealand was overlooked by Australians in a rush for more distant travel. Facing an epidemic of "over-familiarity," the "If You Seek Stories" campaign used a strategic judo flip. Instead of denying familiarity, the campaign embraced it, positioning New Zealand as the perfect place for personal adventures and plot twists. This creative approach successfully rebuilt long-term desire for travel, demonstrating how an insightful reframe can overcome a deeply ingrained challenge. NO CASE STUDY AVAILABLE.
Credits
Josh Taylor-Dadds Head of Strategy TBWA
Anna Thairs Group Strategy Director TBWA
Michael Hogg Chief Strategy Officer TBWA
Stephanie Grant Client Partner TBWA
Sebastian Revell Head of Strategy TBWA
Tim Hunt Marketing Lead – Australia Tourism New Zealand
Andrew Waddel General Manager – Australia Tourism New Zealand
Michael Tramonte Global Connections Planning Lead Mindshare

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