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Case History Database

How commitment to brand building drove one of the markets greatest comebacks

Agency
The Monkeys - Part of Accenture Song
Client
NRMA Insurance
Awards
Gold
Long Term Effects
Summary
This is the story of transforming NRMA Insurance into Australia's strongest brand - from a ranking of increase in brand value to the business. Through an unwavering commitment to brand-building, the reinvention of 'HELP' and a potent mix of emotionally-charged creative work, we defied the category comedy show, an onslaught of cheap challenger brands and a once-in-a-century pandemic. 'HELP' generated over,. incremental profit, at an ROI-leading NRMA Insurance to be crowned the world's most effective financial services brand.
Case study

How commitment to brand building drove one of the markets greatest comebacks

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Credits
Scott Nowell Co-founder & Group Chief Creative Officer
Mark Green Co-founder & Group CEO
Fabio Buresti Author/Partner & Group Strategy Director
Matthew Michael Managing Director
Jake Rusznyak Creative Director
Dennis Koutoulogenis Creative Director
Hugh Munro Author/Head of Planning
Joseph Harris Senior Planner
Katie Wong Hee Senior Content Director
Sophie Finckh Content Executive
Brent Smart Chief Marketing Officer NRMA
Sally Kiernan NRMA Marketing Director NRMA
Elizabeth Stokes Creative Lead NRMA
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