Optus Vs. Telstra
Agency
M&C Saatchi
Client
Optus
Awards
Bronze
Retail/Etail
Bronze
Consumer Services
Bronze
Return on Investment
Case Study
Summary
In a market characterized by fierce competition, Optus wanted to relaunch its Mobile Phone Cap plans. While the product had not changed since an initial campaign, and competitors were offering services at lower price points, a breakthrough communication solution was required. By focusing the campaign on Telstra customers who were worse off, Optus were brave enough to embark on the risky path of comparative advertising. Integrated media was leveraged to avoid some of the traditional pitfalls, yielding record sales and a new set of rules for making comparative advertising work.
Case study
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Credits
| Head of Strategy | Colin Jowell | ||||||||
| Account Director | Sheridan Boggiano | ||||||||
| Group Head | Christne Gardner | ||||||||
| Strategy Planner | Pippa Kulmar | ||||||||
| Media Director | Aimee Buchanan | MPG | |||||||
| Marketing Director- Consumer | Anthony Hearne | Optus | |||||||
| Marketing Manager | Vanessa Nicol | Optus | |||||||
| Postpaid Mobile Marketing Manager | Jason Ridge | Optus | |||||||
| GM Awareness & Acquisition | Maria Loyez | Optus |

