Super Helpful: How Aware Super Turned Advice Into Advantage
Agency
Thinkerbell
Client
Aware Super
Awards
Bronze
Financial Services and Insurance
Case Study
Summary
Aware Super, an underdog brand with low awareness, found its voice by building a strategy around a core truth: its commitment to "help." By turning its internal pink character, "Sam," into a distinctive brand mascot, the campaign brought warmth and personality to a complex category. This approach successfully grew membership faster than the category, proving that simple fundamentals can deliver outsized results and a significant uplift in funds.
Case study
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Credits
| Gretchen Fox | Chief Marketing Officer | Aware Super |
| Sally Gross | Head of Brand | Aware Super |
| Jo Elford | Senior Brand, Events & Partnerships | Aware Super |
| Meredith Williams | Senior Manager, Social Media | Aware Super |
| Cassie Flemming | Creative Lead | Aware Super |
| Mel Gandevia | Content Producer Lead | Aware Super |
| Alvaro Bretel | Author / Executive Head Brand Thinker | Thinkerbell |
| Jack Monro | Author / Head Brand Thinker | Thinkerbell |
| Adam Ferrier | Chief Thinker & Founder | Thinkerbell |
| Belle Thompson | Head Thinker | Thinkerbell |
| Tom Jensen | Lead Thinker | Thinkerbell |
| Regina Stroombergen | Head Tinker | Thinkerbell |
| Ben Couzens | Executive Creative Tinker & Founder | Thinkerbell |
| Asier Carazo | Chief Strategy Officer | Atomic 212 |
| Emily Wilson | Strategy Director | Atomic 212 |
| Steph Davis | Client Lead | Atomic 212 |
| Bess Kershaw | Planning and Trading Director | Atomic 212 |
| Gaiane Walger | Performance Director | Atomic 212 |
| Jesse Abdurazak | Performance Manager | Atomic 212 |
| Lorraine Woods | Chief Trading Officer | Atomic 212 |
| Jay Malag | Trading Director | Atomic 212 |
| Georgie Leslie | Client Service Director | Atomic 212 |
| Mathew Anastasi | Group Account Director | Atomic 212 |