{"id":32965,"date":"2026-05-07T00:19:14","date_gmt":"2026-05-06T14:19:14","guid":{"rendered":"https:\/\/advertisingcouncil.org.au\/effies\/?p=32965"},"modified":"2026-05-07T14:41:48","modified_gmt":"2026-05-07T04:41:48","slug":"faces-behind-the-cases-angela-morris-addison-gazal-on-influencing-youth-behaviour-at-scale","status":"publish","type":"post","link":"https:\/\/advertisingcouncil.org.au\/effies\/news\/faces-behind-the-cases-angela-morris-addison-gazal-on-influencing-youth-behaviour-at-scale\/","title":{"rendered":"Faces Behind the Cases: Angela\u202fMorris &#038; Addison Gazal on influencing youth behaviour at scale"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>How do you reach an audience that believes they\u2019re invincible? Bastion and Cancer\u202fInstitute\u202fNSW faced one of public health\u2019s toughest comms challenges: getting young Australians to see vaping as a genuine health risk when all they could see were the benefits, not the risks. <i>Every Vape is a Hit to Your Health<\/i>, a Bronze Effie-winning campaign that drove real behaviour change, motivated 24,000 young people to attempt to quit, and a further 15,000 to consider it. Bastion\u2019s Angela\u202f Morris,\u202fNational\u202fChief\u202fStrategy\u202fOfficer, and Addison\u202fGazal,\u202fGroup\u202fStrategy\u202fDirector, outline how they used behavioural economics, empathy and evidence\u2011based creativity to change behaviour at scale.<\/strong><\/p>\n<h4><b>What made this so difficult?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Optimism bias &#8211; or, in Australian terms, <\/span><i><span style=\"font-weight: 400;\">\u201cshe\u2019ll\u202fbe\u202fright.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> It\u2019s that belief that bad things happen to other people, not to me. Young audiences feel invincible, so scare tactics alone won\u2019t land. We had to find a way to make the risks personal without sounding condescending or alarmist.<\/span><\/p>\n<h4><b>How did you tackle it?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> The process was rigorous. Every Cancer\u202fInstitute\u202fNSW campaign is grounded in behavioural science and mapped through proven behaviour change models. We start with deep formative research into attitudes, motivators and barriers, then test strategy, creative territories and execution relentlessly. With youth, especially, the culture changes fast, so we begin each phase as a clean slate, building on knowledge but looking for new insights, new validation, no assumptions.<\/span><\/p>\n<p><b>Addison:<\/b><span style=\"font-weight: 400;\"> That rigour takes time &#8211; often one to two\u202fyears from initial research to launch. And it doesn\u2019t stop once we\u2019re in\u2011market; there\u2019s constant optimisation. Each year we reassess behaviour shifts and refresh creative to keep the message credible and current.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"&#039;Every Vape is a Hit to Your Health&#039;: Bastion &amp; Cancer Institute NSW.\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/j5cIUdp5VQ0?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h4><b>What unlocked such a strong behavioural response?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> The big insight was that young people weren\u2019t chasing <\/span><i><span style=\"font-weight: 400;\">risk<\/span><\/i><span style=\"font-weight: 400;\">\u2014they were chasing <\/span><i><span style=\"font-weight: 400;\">benefit<\/span><\/i><span style=\"font-weight: 400;\">. Social connection, stress relief, identity. Once we understood that, empathy became central to the strategy.<\/span><\/p>\n<p><b>Addison:<\/b><span style=\"font-weight: 400;\"> Timing also mattered. By 2023, people had begun suspecting vaping might be harmful, but lacked confirmation. Having the government, the authoritative voice, finally say \u201cthis damages your health\u201d, gave the message legitimacy. It was the right message from the right source at the right moment.<\/span><\/p>\n<h4><b>How did the campaign evolve?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> The first phase in\u202f2021\u201322 was purely educational &#8211; dispelling the myth that vaping was just \u201cflavoured air.\u201d This second phase moved into true behaviour change, targeting current users. Their mindset had shifted from ignorance to suspicion, but optimism bias still ruled.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our creative territory changed to the <\/span><i><span style=\"font-weight: 400;\">confirmation of harm<\/span><\/i><span style=\"font-weight: 400;\">. By showing evidence without shaming, we moved from awareness to reflection. Tone was critical: empathetic, not preachy.<\/span><\/p>\n<h4><b><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-2.37.09-pm-823x678.png\" width=\"823\" height=\"678\" alt=\"\" class=\"wp-image-33001 alignnone size-medium\" \/><\/b><\/h4>\n<h4><b>You measured success through Social\u202fReturn\u202fon\u202fInvestment. Why is SROI so significant?<\/b><\/h4>\n<p><b>Addison:<\/b><span style=\"font-weight: 400;\"> SROI quantifies the total societal value a campaign creates &#8211; for every dollar invested. It includes avoided healthcare costs, productivity gains, longevity, quality of life &#8211; the full social impact, not just dollars out versus in.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Traditional ROI asks, \u201cHow much revenue did this generate?\u201d SROI asks, \u201cWhat measurable good did this deliver for society?\u201d For this campaign, the independent analysis found <\/span><b>$8.20 in public value for every\u202f$1 invested.<\/b><\/p>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> That\u2019s so important for government work. Every dollar spent must be justified by long\u2011term health, social and economic outcomes, not just by awareness metrics. SROI turns behavioural impact into a tangible value story.<\/span><\/p>\n<h4><b>What creative pivot helped young people actually listen?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Two things. First, recognising that our audience was now suspicious but dismissive, they wanted <\/span><i><span style=\"font-weight: 400;\">confirmation<\/span><\/i><span style=\"font-weight: 400;\"> of harms, not speculation. That lets us speak with more certainty and authority.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Second, framing the message through empathy: acknowledging the perceived benefits before introducing evidence of harm. We didn\u2019t tell them what to do; we let them complete the thought themselves.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In our hero executions, we validate the behaviour before challenging it: \u201cWe get why you do this\u201d, paired with \u201cHere\u2019s what it actually does to you.\u201d That balance made the message empathetic, yet also thought-provoking.\u00a0<\/span><\/p>\n<p><b>Addison:<\/b><span style=\"font-weight: 400;\"> Even our call to action, \u201cSearch\u202fvaping\u202fharms,\u201d reflects that tone. It\u2019s an invitation, not an order. You\u2019re empowering curiosity rather than confrontation, which is crucial with audiences allergic to being told what to do.<\/span><\/p>\n<h4><b>How did creators help it land?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> That layer focused on normalising quitting and <\/span><i><span style=\"font-weight: 400;\">not<\/span><\/i><span style=\"font-weight: 400;\"> vaping. It\u2019s incredibly difficult to make abstaining feel aspirational, but authenticity was the key. We briefed creators to fold the message naturally into their usual content &#8211; things like how to say no when a friend offers a vape, or their own decision to stop buying them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-2.37.31-pm-1024x544.png\" width=\"1024\" height=\"544\" alt=\"\" class=\"wp-image-33002 alignnone size-medium\" srcset=\"https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-2.37.31-pm-980x521.png 980w, https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-2.37.31-pm-480x255.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/span><\/p>\n<p><b>Addison:<\/b><span style=\"font-weight: 400;\"> The most effective pieces used humour and self\u2011awareness. One creator joked, \u201cAm\u202fI even a vaper if I never buy one and just borrow my friend\u2019s?\u201d and it resonated because it was real. Finding government\u2011approved influencers is hard, but that credibility made them powerful messengers, especially within First\u202fNations and local youth communities.<\/span><\/p>\n<h4><b>What did the Effie win mean?<\/b><\/h4>\n<p><b>Angela: <\/b><b><i>\u00a0<\/i><\/b><span style=\"font-weight: 400;\">We believe in the power of creativity informed by strategy \u2014 that\u2019s what builds a position of strength &#8211; and this was an important validation of that.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-1.04.28-pm-1024x554.png\" width=\"1024\" height=\"554\" alt=\"\" class=\"wp-image-32997 alignnone size-medium\" srcset=\"https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-1.04.28-pm-980x530.png 980w, https:\/\/advertisingcouncil.org.au\/effies\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-07-at-1.04.28-pm-480x260.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/span><\/p>\n<h4><b>What\u2019s your advice for marketers?<\/b><\/h4>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Hold public\u2011sector work to the same standard as commercial brands. Evidence, research, insight and measurement are your creative foundations.<\/span><\/p>\n<p><b>Addison:<\/b><span style=\"font-weight: 400;\"> Track real outcomes, not just impressions. And simplify ruthlessly. Behaviour change is complex; communication shouldn\u2019t be.<\/span><\/p>\n<p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Ultimately, clarity is courage. Creating simplicity out of complexity is the hardest thing to do, but it\u2019s what makes a campaign truly effective.\u00a0<\/span><\/p>\n<p><b><i>***<\/i><\/b><\/p>\n<p><b><i>Watch the full interview <\/i><\/b><a href=\"https:\/\/youtu.be\/j5cIUdp5VQ0\" target=\"_blank\" rel=\"noopener\"><b><i>here<\/i><\/b><\/a><b><i>.<br \/>If your work worked, make the case. <a href=\"https:\/\/advertisingcouncil.org.au\/effies\/how-to-enter\/\">Effie 2026 entries close June 1<\/a>.<\/i><\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you reach an audience that believes they\u2019re invincible? Bastion and Cancer\u202fInstitute\u202fNSW faced one of public health\u2019s toughest comms challenges: getting young Australians to see vaping as a genuine health risk when all they could see were the benefits, not the risks. Every Vape is a Hit to Your Health, a Bronze Effie-winning campaign [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":32966,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p><strong>How do you reach an audience that believes they\u2019re invincible? Bastion and Cancer\u202fInstitute\u202fNSW faced one of public health\u2019s toughest comms challenges: getting young Australians to see vaping as a genuine health risk when all they could see were the benefits, not the risks. <i>Every Vape is a Hit to Your Health<\/i>, a Bronze Effie-winning campaign that drove real behaviour change, motivated 24,000 young people to attempt to quit, and a further 15,000 to consider it. Bastion\u2019s Angela\u202f Morris,\u202fNational\u202fChief\u202fStrategy\u202fOfficer, and Addison\u202fGazal,\u202fGroup\u202fStrategy\u202fDirector, outline how they used behavioural economics, empathy and evidence\u2011based creativity to change behaviour at scale.<\/strong><\/p><h4><b>What made this so difficult?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Optimism bias - or, in Australian terms, <\/span><i><span style=\"font-weight: 400;\">\u201cshe\u2019ll\u202fbe\u202fright.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> It\u2019s that belief that bad things happen to other people, not to me. Young audiences feel invincible, so scare tactics alone won\u2019t land. We had to find a way to make the risks personal without sounding condescending or alarmist.<\/span><\/p><h4><b>How did you tackle it?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> The process was rigorous. Every Cancer\u202fInstitute\u202fNSW campaign is grounded in behavioural science and mapped through proven behaviour change models. We start with deep formative research into attitudes, motivators and barriers, then test strategy, creative territories and execution relentlessly. With youth, especially, the culture changes fast, so we begin each phase as a clean slate, building on knowledge but looking for new insights, new validation, no assumptions.<\/span><\/p><p><b>Addison:<\/b><span style=\"font-weight: 400;\"> That rigour takes time - often one to two\u202fyears from initial research to launch. And it doesn\u2019t stop once we\u2019re in\u2011market; there\u2019s constant optimisation. Each year we reassess behaviour shifts and refresh creative to keep the message credible and current.<\/span><\/p><h4><b>What unlocked such a strong behavioural response?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> The big insight was that young people weren\u2019t chasing <\/span><i><span style=\"font-weight: 400;\">risk<\/span><\/i><span style=\"font-weight: 400;\">\u2014they were chasing <\/span><i><span style=\"font-weight: 400;\">benefit<\/span><\/i><span style=\"font-weight: 400;\">. Social connection, stress relief, identity. Once we understood that, empathy became central to the strategy.<\/span><\/p><p><b>Addison:<\/b><span style=\"font-weight: 400;\"> Timing also mattered. By 2023, people had begun suspecting vaping might be harmful, but lacked confirmation. Having the government, the authoritative voice, finally say \u201cthis damages your health\u201d, gave the message legitimacy. It was the right message from the right source at the right moment.<\/span><\/p><h4><b>How did the campaign evolve?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> The first phase in\u202f2021\u201322 was purely educational - dispelling the myth that vaping was just \u201cflavoured air.\u201d This second phase moved into true behaviour change, targeting current users. Their mindset had shifted from ignorance to suspicion, but optimism bias still ruled.<\/span><\/p><p><span style=\"font-weight: 400;\">Our creative territory changed to the <\/span><i><span style=\"font-weight: 400;\">confirmation of harm<\/span><\/i><span style=\"font-weight: 400;\">. By showing evidence without shaming, we moved from awareness to reflection. Tone was critical: empathetic, not preachy.<\/span><\/p><h4><b>You measured success through Social\u202fReturn\u202fon\u202fInvestment. Why is SROI so significant?<\/b><\/h4><p><b>Addison:<\/b><span style=\"font-weight: 400;\"> SROI quantifies the total societal value a campaign creates - for every dollar invested. It includes avoided healthcare costs, productivity gains, longevity, quality of life - the full social impact, not just dollars out versus in.<\/span><\/p><p><span style=\"font-weight: 400;\">Traditional ROI asks, \u201cHow much revenue did this generate?\u201d SROI asks, \u201cWhat measurable good did this deliver for society?\u201d For this campaign, the independent analysis found <\/span><b>$8.20 in public value for every\u202f$1 invested.<\/b><\/p><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> That\u2019s so important for government work. Every dollar spent must be justified by long\u2011term health, social and economic outcomes, not just by awareness metrics. SROI turns behavioural impact into a tangible value story.<\/span><\/p><h4><b>What creative pivot helped young people actually listen?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Two things. First, recognising that our audience was now suspicious but dismissive, they wanted <\/span><i><span style=\"font-weight: 400;\">confirmation<\/span><\/i><span style=\"font-weight: 400;\"> of harms, not speculation. That lets us speak with more certainty and authority.<\/span><\/p><p><span style=\"font-weight: 400;\">Second, framing the message through empathy: acknowledging the perceived benefits before introducing evidence of harm. We didn\u2019t tell them what to do; we let them complete the thought themselves.<\/span><\/p><p><span style=\"font-weight: 400;\">In our hero executions, we validate the behaviour before challenging it: \u201cWe get why you do this\u201d, paired with \u201cHere\u2019s what it actually does to you.\u201d That balance made the message empathetic, yet also thought-provoking.\u00a0<\/span><\/p><p><b>Addison:<\/b><span style=\"font-weight: 400;\"> Even our call to action, \u201cSearch\u202fvaping\u202fharms,\u201d reflects that tone. It\u2019s an invitation, not an order. You\u2019re empowering curiosity rather than confrontation, which is crucial with audiences allergic to being told what to do.<\/span><\/p><h4><b>How did creators help it land?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> That layer focused on normalising quitting and <\/span><i><span style=\"font-weight: 400;\">not<\/span><\/i><span style=\"font-weight: 400;\"> vaping. It\u2019s incredibly difficult to make abstaining feel aspirational, but authenticity was the key. We briefed creators to fold the message naturally into their usual content - things like how to say no when a friend offers a vape, or their own decision to stop buying them.<\/span><\/p><p><b>Addison:<\/b><span style=\"font-weight: 400;\"> The most effective pieces used humour and self\u2011awareness. One creator joked, \u201cAm\u202fI even a vaper if I never buy one and just borrow my friend\u2019s?\u201d and it resonated because it was real. Finding government\u2011approved influencers is hard, but that credibility made them powerful messengers, especially within First\u202fNations and local youth communities.<\/span><\/p><h4><b>What did the Effie win mean?<\/b><\/h4><p><b>Angela: <\/b><b><i>\u00a0<\/i><\/b><span style=\"font-weight: 400;\">We believe in the power of creativity informed by strategy \u2014 that\u2019s what builds a position of strength - and this was an important validation of that.\u00a0<\/span><\/p><h4><b>What\u2019s your advice for marketers?<\/b><\/h4><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Hold public\u2011sector work to the same standard as commercial brands. Evidence, research, insight and measurement are your creative foundations.<\/span><\/p><p><b>Addison:<\/b><span style=\"font-weight: 400;\"> Track real outcomes, not just impressions. And simplify ruthlessly. Behaviour change is complex; communication shouldn\u2019t be.<\/span><\/p><p><b>Angela:<\/b><span style=\"font-weight: 400;\"> Ultimately, clarity is courage. Creating simplicity out of complexity is the hardest thing to do, but it\u2019s what makes a campaign truly effective.\u00a0<\/span><\/p><p><b><i>***<\/i><\/b><\/p><p><b><i>Watch the full interview <\/i><\/b><a href=\"https:\/\/youtu.be\/j5cIUdp5VQ0\"><b><i>here<\/i><\/b><\/a><b><i>.<br \/>If your work worked, make the case. <a href=\"https:\/\/advertisingcouncil.org.au\/effies\/how-to-enter\/\">Effie 2026 entries close June 1<\/a>.<\/i><\/b><\/p>","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[81],"class_list":["post-32965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-medimage"],"acf":[],"_links":{"self":[{"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/posts\/32965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/comments?post=32965"}],"version-history":[{"count":10,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/posts\/32965\/revisions"}],"predecessor-version":[{"id":33004,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/posts\/32965\/revisions\/33004"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/media\/32966"}],"wp:attachment":[{"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/media?parent=32965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/categories?post=32965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advertisingcouncil.org.au\/effies\/wp-json\/wp\/v2\/tags?post=32965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}